|
The Microsoft Certified IT Professional: Consumer Support Technician (MCITP: Consumer Support Technician) credential is the premier certification to highlight and validate your expertise and skill set in a job role supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking, and hardware support issues related to the Windows Vista operating system.
Related Job Titles
- Home User Support Technician
- Consumer Retail Support Technician
- Help Desk Technician
- Customer Support Representative
- PC Support Specialist
- Technical Support Representative
Certification Track
To achieve the MCITP: Consumer Support Technician certification, you must successfully complete two exams: one Microsoft Certified Technology Specialist (MCTS) Windows Vista prerequisite exam and one Professional Series exam.
| Exams |
Related Course(s)* |
Exam 70-620: TS: Microsoft Windows Vista, Configuring (Pre-requisite) |
Course 5116: Configuring Windows Vista Mobile Computing and Applications (two days)
Course 5115: Installing and Configuring the Windows Vista Operating System (three days) |
Exam 70-623: PRO: Supporting and Troubleshooting
Applications on a Windows Vista Client for Consumer Support Technicians |
Course 5118: Maintaining and Troubleshooting Windows Vista Computers (three days)
Course 5119: Supporting the Windows Vista Operating System and Applications (two days) |
*Courses may not be offered in all locations. Contact your local center for more information.
|
