louisville terms and conditions

Enrollment Dates

Applicants who wish to enroll at New Horizons may apply at any time as enrollment is ongoing through the calendar yet.

Entrance Requirements

Minimum age requirement to attend any class at New Horizons Computer Learning Center is 18 years of age.

Specific classes may also require prerequisite classes or equivalent computer knowledge. For more information on prerequisites refer to the New Horizons Computer Learning Center schedule. Class outlines can be viewed and printed from the New Horizons web site at www.newhorizons.com. Individual copies can be made upon request to the front desk staff.

Attendance Policy/Termination Policy

1. A school shall terminate the enrollment of a student who accumulates the lesser of the following amounts of absences:

a) more than 10 consecutive school days;

b) more than 20% of the total clock hours in a course of more than 200 clock hours;

c) more than 25% of the total clock hours, if the course or individual subject is 41 to 200 clock hours in length;

d) more than 25% of the total clock hours for classes, individual subjects, or courses of 40 clock hours or less; or

e) any number of days if the student fails to return as scheduled from an approved leave of absence*.

2. Students whose enrollments are terminated for violation of the attendance policy may not reenroll before the start of the next progress evaluation period. This provision does not circumvent the approved refund policy.

3. A school shall charge for a full day of absence when the student fails to attend all of the scheduled classes on that day. The school shall charge for a partial day of absence for any period of absence during the day.

4. Attendance codes are as follows: Present, Absent, Tardy, Enrolled, Dropped, and Withdrew.

Conduct Policy

A student that does not follow the attendance and progress policies can be terminated from school. Other terminations may occur such as a student’s misconduct. If a student becomes unruly due to excessive negative comments, profanity, or comments of a sexual, derogatory manner will be escorted from the class by the instructor. Re-admission will be determined through management and their assigned counselor. Re-admission will be on a case by case basis.

Absences, incomplete classes, student lack of retention of class knowledge will be reported to management and their assigned counselor. The manager, counselor, and the student will meet to address the conduct and will determine how best to get the student back on track. Further unsatisfactory conduct will result in the termination from the class/course.

Students may be dismissed from a course due to misconduct on the premises. This can include, but not be limited to illegal activity, behaving in a threatening manner, or disrupting the class. The student may resume his/her training after consultation if the matter is resolved.

Grading System and Credit Transfer

New Horizons Computer Learning Center classes are not subject to a grading system. However, if a student attends at least 90% of any given course they will be given a certificate of completion. In addition New Horizons does not accept college credit from other organization.

Make-Up Work

No more than 5% of the total clock hours for a course may be made up. The student must show good cause for needing to make up the work missed. The school fully understands that circumstances arise that may cause the student to fail to complete an assignment (i.e. illness, death in family, family crisis). Determination will be made on a case by case basis.

Make-up work shall:

1. be supervised by an instructor approved for the subject being made up;

2. require the student to demonstrate substantially the same level of knowledge or competence expected of a student who attended the scheduled class session;

3. be completed within two weeks of the end of the grading period during which the absence occurred;

4. be documented by the school as being completed, recording the date, time, duration of the make-up session, and the name of the supervising instructor; and

5. be signed and dated by the student to acknowledge the make-up session.

Leave of Absence

The School Director may grant a leave of absence if the student can show good cause (see make up). No more than 2 leave of absences will be granted within a 12 month period. Classes of 40 hours or less will not be granted a leave of absence.

A class of 200 clock hours or less, a student may be on leave of absence for a total of 30 calendar days. For classes of more than 200 clock hours, a student may be on leave of absence for a total of 60 calendar days.

School attendance records shall clearly define the dates of the leave of absence. A written statement, as to why the leave of absence was granted, signed by the student and the school director indicating approval, shall be placed in the student's permanent file.

Tardies

Students that are more than 15 minutes late are marked tardy. If the student is 30 minutes or more late, they are not admitted to class if they are taking a class that is 7 clock hours in length. The student will be required to reschedule said class. A student that is tardy 4 times will be marked as absent on the 4th tardy for all other classes that are greater than 7 clock hours in length.

Incompletes/Withdrawals

There may be times when a student finds themselves in a situation that forces them to withdraw from a class. New Horizons Computer Learning Center has a 6 month retake policy for classes. This allows the student the opportunity to retake a class that they were forced to withdraw from or to reinforce the skills that were previously learned. These classes will be on a space available basis. Students that were issued a refund will not be allowed to repeat any classes that were not previously paid for.

Students with incompletes will also be afforded the opportunity to retake the class they failed to complete. When readmitted the student will have to wait until the next course cycle. The 6 month retake policy is still in effect.

Cancellation Policy

1. A school shall terminate the enrollment of a student who accumulates the lesser of the following amounts of absences:

a) more than 10 consecutive school days;

b) more than 20% of the total clock hours in a program of more than 200 clock hours;

c) more than 25% of the total clock hours, if the program or individual subject is 41 to 200 clock hours in length;

d) more than 25% of the total clock hours for classes, individual subjects, or programs of 40 clock hours or less; or

e) any number of days if the student fails to return as scheduled from an approved leave of absence*.

2. Students whose enrollments are terminated for violation of the attendance policy may not reenroll before the start of the next progress evaluation period. This provision does not circumvent the approved refund policy.

Fees

New Horizons Computer Learning Center pricing is based on daily tuition which price includes all materials (manuals, computer usage during class and sixty day phone support after class) necessary for optimal student education. There are no other fees associated with each class. The costs of the courses are listed on the class schedule that is located in the supplement.

New Horizons Computer Learning Center does not accept Federal Financial Aid.

Refund of Tuition and Fees

State refund policy for programs organized on a clock hour basis (*In Compliance with Rule 3332-1-10.1)

Refunds in clock hour programs shall be made for each academic term in accordance with the following procedures:

A student who starts class and withdraws before the academic term is fifteen per cent completed will be obligated for twenty-five per cent of the tuition and refundable fees plus the registration fee.

A student who starts class and withdraws after the academic term is fifteen per cent complete but before the academic term is twenty-five per cent completed will be obligated for fifty per cent of the tuition and refundable fees plus the registration fee.

A student who starts class and withdraws after the academic term is twenty-five per cent complete but before the academic term is forty per cent completed will be obligated for seventy-five per cent of the tuition and refundable fees plus the registration fee.

A student who starts class and withdraws after the academic term is forty percent completed will not be entitled to a refund of the tuition and fees.

In the case of documented student illness or accident, death in the family, or other circumstances beyond the control of the student, the student shall be entitled to special consideration and the school may settle the account for an amount which is less than that called for by the school's established policy.

* State Board of Career Colleges and Schools Laws and Rules – Ohio Administrative Code Chapter 3332.

Collection procedures used by the school must be consistent with the laws and rules applicable thereto.
In the event that a student withdraws or is dismissed from school, all efforts will be made to refund pre-paid amounts for books, fees and supplies except for those items determined to fall within the preview of paragraphs (B)(1) and (B)(2) of this rule

Charges for required purchase of books, fees and supplies can be nonrefundable if the student has consumed or used the books, fees and/or supplies. Consumption of books, fees and supplies shall be defined as:

(1) Items that were special ordered for a particular student and cannot be used by or sold to another student; or,

2) Items that were returned in a condition that prevents them from being used by or sold to new students.

3) Individually documented non-refundable fees for goods and services provided by third party vendors.

Items or services not delivered to the student cannot be considered consumed except for those items covered by paragraph (B)(1) of this rule.

A record of the refund determination for books, fees and supplies shall be kept in the student's record.

Grievances

All student complaints should be first directed to the school personnel involved. If no resolution is forthcoming, a written complaint shall be submitted to the director of the school. Whether or not the problem or complaint has been resolved to his/her satisfaction by the school, the student may direct any problem or complaint to the

DISCLAIMER:

New Horizons Computer Learning Center reserves the right to change or reschedule any class as needed. Students will be notified in advance of any such changes. Classes require minimum enrollment. New Horizons Computer Learning Center or any agent, Account Executive, administrator or other persons shall not guarantee job placement, nor allow credit for any prior instruction.